Pool Information 2020

(New information will be posted at the top of this page as it becomes available.)

July Pool Update

The pool has been open for almost a month, and it sure has been busy! The Board is happy to see so many people enjoying the pool during this strange “at-home” summer. Thank you for being patient as we worked through renovations and new safety procedures. All work in the pump room is now complete and the new tile work in the pool is beautiful!

Please read carefully, the following updated procedures for the pool:

1. Please only sign up for 1 session a day and be sure to leave when that session is over. The few times the pool has exceeded the MAX number for the pool is when residents do not leave at the end of their session and others are coming in for a new session. Leaving promptly at the end of the session allows the life guard time to clean common surfaces and take a much needed break.

2. Please be sure to show your tickets to the life guard on duty when you arrive. 

3. If you realize, even a few minutes into your session, that you cannot attend your session, please cancel your tickets. 

How to cancel tickets:

  • Sign in to your EventBrite Account
  • Choose “Tickets” from the menu at the top right
  • Click on the Session that needs to be cancelled
  • Click the “Cancel Order” button
4. Unfortunately, EventBrite doesn’t allow cancellation of a partial number of tickets for free events. If you find that you have extra tickets for a session, please consider posting the time and your name on the Hampton Ridge Social Committee Facebook Group.

5. Beginning July 18 and 19, a fifth session will be added to the weekends. 
All sessions will last 1 hour and 45 minutes. The new times will be:

  • 10:00 am – 11:45 am
  • 12:00 pm – 1:45 pm
  • 2:00 pm – 3:45 pm
  • 4:00 pm – 5:45 pm
  • 6:00 – 7:45 pm
6. The rest of July will be open for reservations by early next week.

7. Please continue to be socially distant, both in the pool and on the pool deck.

Hampton Ridge Pool Update #5 – June 10, 2020


The Board of Directors is excited to announce that, pending the Health Inspection Friday at 8:00 am, the Pool will open for the season on Friday, June 12th at 10:00 am! If opening has to be delayed, the pool reservation system will send out cancellation emails as soon as possible and we will announce on Facebook. Thank you for your patience as we worked diligently to complete emergency repairs and create a safe plan for enjoying the pool. Please remember that in order to comply with the NC Safer at Home Phase 2 recommendation for pools, the MAXIMUM occupancy will be 30 people.

Please be sure to sign the Covid-19 Amenities Waiver found on the CAMS website prior to signing up for your pool session. After Wednesday evening, it may take up to 2 business days for your pool fob to be activated. https://fs26.formsite.com/AzGjrm/aditw23odl/index.html

Please reference Pool Reservation and Pool Fob Procedures and Hampton Ridge HOA Swimming Pool Rules for future reference.

You may begin signing up for pool sessions using the links below.

All sessions can be found at http://hamptonridgepool.eventbrite.com and our community website http://hamptonridge.org

Session 1 … 10:00 am – 11:45 am (Daily)

Session 2 … 12:00 pm – 2:45 pm (Daily)

Session 3 … 3:00 pm – 5:45 pm (Daily)

Session 4 … 6:00 pm – 7:45 pm (Monday – Thursday, & Weekends)

Session 5 … 6:00 pm – 8:45 pm (Friday Nights)

Hampton Ridge Pool Update #4 – June 7, 2020

Pool Opening Procedures

Pool Renovations will wrap up this week. Carolina Pool Management hopes to have the pump room repairs finished and the pool prepped and ready by the end of the week! The official opening date will be sent out as soon as it is available.

While you are waiting, there are a few things the Board of Directors would like you to do before visiting the pool.

1. Read the 2020 Pool Rules and new Covid-19 procedures. Please understand that the Board of Directors created these procedures to follow NC Health Department guidelines and the Governor’s Phase 2 rules. The Board wants you to have a safe and healthy summer visiting our pool. All rules and procedures may change, based on guidance from the State and County of Mecklenburg. Rules will be posted at the pool and on our website.

Covid-19 Rules and Procedures for the 2020 Season:

• Phase 2 Maximum # of Pool Patrons: 30

• All Residents and their Guests must reserve a time session at the pool by visiting the pool reservation system. The link to the pool reservation system will be posted on Facebook and on the HamptonRidge.org pool page in the next day or so.

• Pool Sessions will be as follows. Please leave promptly at the end of your session to allow the lifeguard time to sanitize tables and other commonly used touch points.

Session 1: 10:00 am – 11:45 am
Session 2: 12:00 pm – 2:45 pm
Session 3: 3:00 pm – 5:45 pm
Session 4: 6:00 pm – 7:45 pm
Session 5: 6:00 pm – 8:45 pm (Friday Nights Only)

• Residents under the age of 18 MUST visit the pool with a parent/guardian. (Please note this is different from previous pool seasons.)

• Residents may bring (2) Guests to the pool. (Please note this is different from previous pool seasons.)

• Lounges and Chairs will NOT be provided by the HOA during Phase 2. Residents and Guests MAY bring their own chairs.

• Tables and umbrellas will be socially distanced. Tables and umbrellas should NOT be moved. Lifeguards will wipe down tables at the end of each pool session.

• Please remember to socially distance, both in the pool and on the pool deck.

2. Sign the waiver for community pool use, located on the CAMS website. Pool fobs will only be turned on for residents who are in good standing AND have completed the waiver below. Additional copies of the waiver will be available at the pool for guests.

3. Check Facebook and our website for the link to the pool reservation system. The Board hopes to have the system live in the next day or two.

Questions or Comments? Please respond to this email or email the Board of Directors directly: hamptonridge@hotmail.com

Thank you for your patience and understanding as we navigate a safe and healthy way to enjoy our newly renovated pool.

Hampton Ridge Pool Update #3 – June 2, 2020

Pool Update & Quarterly BOD Meeting

The Pool Committee met with Carolina Pool Management Monday evening to discuss the progress of the pump room renovations and guidelines for opening the pool during the current Covid-19 crisis. Below is a summary of the meeting:

The new waterline tile installation is complete and the water is now at the correct level in the pool. You will see workers pressure washing the deck, pool house, and entry way later this week.

The plumber will finish work on installing the new lines for the pumps and filters today. The electrician is scheduled for Wednesday. The hope is to have the electrical and health inspections by the end of the week.

The Board of Directors will meet to discuss NC Health Department requirements and Carolina Pool Management recommendations via Zoom on Thursday at 6:00. An update on a pool opening date and pool procedures will be sent by email, Facebook, and will be posted by the pool soon after the meeting.

If you would like to send a question or comment for the Board to consider on the Agenda, please do so by noon on Thursday. You may also email hamptonridge@hotmail.com for the Zoom session information.

Hampton Ridge Pool Update #2
May 24, 2020

Our pool manager, Carolina Pool Management, has given the HOA the following information:

Due to the backlog in lifeguard training and certification, group size restrictions during Phase 1, and additional Covid-19 safety training delays, pool openings have been delayed until after the beginning of June. Specific guidelines for pools from Mecklenburg County and North Carolina Health Department will be coming as we enter Phase 2. Detailed safety guidelines on safely enjoying the pool, including Covid-19 procedures, will be issued at a later date.

Information regarding the pump room renovation and tile work in the pool was sent out by email to Hampton Ridge residents on Wednesday. If you did not receive the email, please sign up at the bottom of our webpage: HamptonRidge.org.

Thank you for your understanding and cooperation as we navigate our way to a safe and healthy summer.

Hampton Ridge Pool Update #1
May 20, 2020

Covid-19 Pool Procedures:
Relaxing at the pool will look different this year. With Covid-19 to consider, we must follow several new procedures to keep ourselves and our neighbors healthy. Below is an update from Carolina Pool Management, the company that manages our pool:

Governor Cooper has issued Executive Order No. 138 which contains a provision which keeps swimming pools closed through (at minimum) May 22 @ 5:00 pm. We expect protocols for operating pools to be issued by the state and county of Mecklenburg before pools open. We will update you as soon those protocols become available.

We have been forced to suspend our lifeguard certification classes because of social distancing requirements and recommendations from the American Red Cross. We are working on ways to get started with the classes, but still face obstacles (and we are not allowed to use pools prior to May 22nd at 5:00 p.m.)  This means over ½ of our lifeguards still need certification training.

Hampton Ridge 2020 Pool Procedures and an opening date will be announced as soon as more information comes available from the State and County.

Please be sure you are a member in good standing (you are current on your dues) so that your pool fob will be activated once the pool is open. Sign up for the Hampton Ridge newsletter to receive important pool updates via email. You can sign up at the bottom of our website: www.HamptonRidge.org.

Scheduled & Emergency Pool Repairs:
During the October 2019 HOA Board of Directors Meeting, the BOD approved the use of Reserve Funds to repair the Nature Trails (behind the pool and behind Laureate Dr.) in 2019 and resurface the pool in 2020. The planned work for the pool included resurfacing the plaster and replacing the broken waterline tile and edging in both pools at a cost of $46,000. These decisions were made based on the 2018 Reserve Study and Neighborhood Priorities Survey Responses.

Change in Scheduled Repairs:
At the end of the 2019 Pool Season, one of the 3 pumps that runs the main pool was replaced. This necessitated electrical work and an electrical inspection. During that inspection in January, the inspector found that the pool did not meet code because there was not a GFI outlet for the pumps. This was added and the inspector returned in March. The inspector then cited the pool for not having 36 inches of clearance between the 2 circuit breakers and the pump room equipment. Carolina Pool Management reached out to Mecklenburg County to view original plans for the pump room and to request being “Grandfathered in” since the original inspection in 1997 did meet Code. It was revealed that renovations were completed in the pump room in the past without filing with the County and without an electrical inspection. This was before many members of this BOD lived in Hampton Ridge and before Carolina Pool Management assumed responsibility for the Hampton Ridge Pool. CPM and the BOD searched for records of these renovations, but none have been found. The pump room must be brought up to Code in order to receive a Permit to Open.

In the first week of May, CPM offered a plan to completely renovate the pump room in addition to resurfacing the pool. The BOD was concerned about the extra cost going above the amount voted on at last October’s BOD Meeting. CPM and the BOD worked out a plan to delay resurfacing the plaster. The new plan includes pressure washing and patching the plaster surface as needed, replacing the cracked waterline tile, and bringing the pump room up to Code. This new plan for repairs will cost $37,000, which is less than the amount approved at the BOD meeting in October.

Timeline of Repairs:
Carolina Pool Management is working to clean the plaster and replace the waterline tile this week. Pump room equipment has been ordered and work will also begin this week. CPM and the BOD are confident that the pool will be beautiful and in working order very soon! While it is unfortunate that the opening of the pool may be delayed by a few days, the BOD is excited for new pump room equipment for our 23-year-old pool.